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Financial Policy

  1. Payment is due at the time the service is rendered unless financial arrangements have been made with the financial coordinator. We accept cash, checks, Amex, Visa, Master Card, and Discover. CareCredit is offered as an option for extended payment.
  2. Insurance - Insurance should be viewed as an aid in helping make dental treatment affordable. Unlike other types of insurance, dental insurance will generally not pay for 100% of services and the patient will have a deductible and/or co-payment that they are responsible for paying. Insurance plan benefits are decreasing and the amount that patients are responsible for is, therefore, increasing. Payment percentages are decreasing and payment of services by secondary insurance plans is no longer guaranteed due to cost­cutting non-duplication of benefits clauses in contracts.
    1. Please bring your insurance card and any insurance information you have. This will help estimate your benefits.
    2. Co-payments and deductibles are due on the date of service. We will estimate (or predetermine on larger cases) the co-payment amount and make payment arrangements prior to treatment. The patient is responsible for any balance that the insurance does not cover. Pretreatment Estimates by the insurance company are not guarantees of payment by the insurance company and the patient is responsible for unpaid balances.
    3. We will file your insurance as a courtesy and follow-up on delayed claims for 30 days. After this time period, any unpaid balance is the responsibility of the patient. Insurance is a contract between the employer, the insurance company, and the patient and we cannot be responsible for extensive involvement in the administration of your employment benefit. Problems that extend beyond 30 days should be taken up with the human resources director at your place of employment.
  3. We employ a 24 hour cancellation policy and reserve the right to charge a fee for broken appointments. Please respect our time and that of the other patients.
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